FAQ’s

Do you have a shop?

Yes and we would love to see you there! We are situated at Unit 14, Cresswell Lane, Glasgow, G12 8AA in the west end near Hillhead subway station and we have a 2nd store opening in late November 2019 in 110 Hope street in the city centre across from Glasgow central 

Do you do children’s birthday parties?

We have lots of people book the potions class as part of their birthday celebrations, we don’t alter the format of the class at all so food, cake and presents would have to be done off site. The class has a capacity of 8 children and you can book the whole session, if less than 8 are booked there will be other children not part of the group attending.

How do I redeem my voucher for a class purchase? 

To redeem either an Itison or Root of Magic voucher: 
then firstly look through the available dates for a class
1) add two spaces for the date and time you wish to the basket
2)go to basket and proceed to checkout
3) once in the checkout area you will see a box on the right hand side to enter a code, enter the voucher code here (if on mobile it may be in a drop down menu labelled show order summary)
4)complete your personal details on the left 
5)click proceed to payment
6)review and confirm order 

Which location are your classes held?

The adult potions cocktail classes are held at 110 Hope Street in Glasgow city Centre G2 6PH

The children’s potions & Science classes are held at 14 Cresswell Lane in Glasgow west end G12 8AA 

Do you sell gift cards?

yes, they can be purchased on our website or in store and redeemed in store or online and are valid for a year from purchase date

I’ve emailed after hours and not had a reply, when will I get one?

 we answer the emails and messages within shop hours, at the weekend you may not get an answer until the Monday but we will get back to you

Is all available stock on your website?

No. We try to put as much as we can on our website however we have several ranges which are in store only.

I have discovered a dragon egg in my garden. Can you assist in removing it?

We suggest that you leave the egg alone until it has hatched. It should only take a few weeks to hatch so stay out of its way as the parent dragons are sure to visit. Although dragons are beautiful creatures they can become a bit fiery when protecting their babies so stay well clear and in a few weeks the baby will be on its way. Be sure to send us a picture of the baby dragon (from a distance) if you get the chance.